mirror of https://github.com/Lukibeg/OmniBoard.git
30 lines
671 B
PHP
30 lines
671 B
PHP
<?php
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namespace App\Models;
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use App\Traits\BelongsToTenant;
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use Illuminate\Database\Eloquent\Factories\HasFactory;
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use Illuminate\Database\Eloquent\Model;
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class DailyMetric extends Model
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{
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use HasFactory, BelongsToTenant;
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protected $fillable = [
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'queue_id', 'date',
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'received_count', 'answered_count', 'abandoned_count',
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'sla_percentage', 'avg_wait_time', 'avg_talk_time',
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'max_wait_time', 'transferred_count',
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'tenant_id',
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];
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protected $casts = [
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'date' => 'date',
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'sla_percentage' => 'float',
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];
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public function queue()
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{
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return $this->belongsTo(Queue::class);
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}
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} |